(Solved) Fix HP Smart scanning is currently unavailable.

The “HP Smart scanning is currently unavailable” error is a common issue that HP printer users encounter while trying to use their scanning functionality. This error can be frustrating, as it prevents users from efficiently utilizing their all-in-one devices. In this guide, we will explore the various solutions to resolve this issue and get your scanning back on track.

Check Hardware Connections
Before delving into software solutions, it’s essential to ensure that your hardware is properly connected. hp smart cannot scan from this printer Make sure your printer is turned on and connected to the computer via a USB cable or network connection. Verify that all cables are securely plugged in, and there are no physical obstructions.

Restart Devices
Sometimes, temporary glitches can cause this error. hp smart cannot scan from this printer Begin troubleshooting by turning off both your computer and the HP printer. Wait for a minute, then turn them back on. This simple step can resolve many connectivity and communication issues.

Update HP Smart App
Ensure that you’re using the latest version of the HP Smart app. Outdated software might not be compatible with your operating system or the printer’s firmware. Visit the official HP website or your device’s app store to download and install the latest version of the HP Smart app.

Check for Windows Updates
If you’re using Windows, ensure that your operating system is up to date. Sometimes, missing updates can cause compatibility issues between the printer and the operating system. Go to “Settings” > “Update & Security” > “Windows Update” and check for updates. hp smart cannot scan from this printer Install any pending updates and then restart your computer.

Update Printer Firmware
Outdated printer firmware can lead to communication problems. Visit the HP support website and search for your printer model. Download and install the latest firmware update following the provided instructions.

Restart HP Smart Services
Restarting the HP Smart services can resolve issues related to the app’s functionality. Press “Ctrl + Shift + Esc” to open the Task Manager. hp smart cannot scan from this printer Under the “Processes” tab, locate and select any processes related to the HP Smart app. Click “End Task” to close them. Then, restart the HP Smart app.

Check for Security Software Interference
Sometimes, security software such as firewalls and antivirus programs can interfere with the communication between the printer and the computer. Temporarily disable your security software and check if the scanning issue persists. If disabling the software solves the problem, add the HP Smart app to the software’s exception or exclusion list.

Reset Printing System (For Mac)
If you’re using a Mac, resetting the printing system might help. Go to “System Preferences” > “Printers & Scanners,” right-click in the printers list, and select “Reset printing system.” This will remove all printers, scanners, and queues. You’ll need to re-add your printer afterward.

Check Network Connection
If your printer is connected wirelessly, ensure that it’s properly connected to your network. Check if your printer’s Wi-Fi indicator is solid and not blinking. If the connection is unstable, try moving the printer closer to the router or consider using a wired connection.

Reinstall HP Smart App
If none of the above solutions work, try uninstalling and reinstalling the HP Smart app. hp smart cannot scan from this printer First, uninstall the app from your computer completely. Then, download the latest version from the official HP website or your device’s app store and install it.

Contact HP Support
If the issue persists despite trying all the above solutions, it’s time to reach out to HP customer support. hp smart cannot scan from this printer They can provide personalized assistance and guide you through more advanced troubleshooting steps or offer possible hardware repairs if necessary.


Encountering the “HP Smart scanning is currently unavailable” issue can be frustrating, but with the right troubleshooting steps, you can often resolve the problem without much hassle. Start with the basics of checking connections and restarting devices, then move on to software-related solutions like updating the HP Smart app, your operating system, and the printer firmware. If needed, consider more advanced steps like restarting services or temporarily disabling security software. hp smart cannot scan from this printer And if all else fails, don’t hesitate to contact HP support for professional assistance.


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