Solved: Printer touch screen not working

A non-responsive touch screen on a printer can be frustrating and hinder your productivity. It may prevent you from accessing essential functions, settings, or troubleshooting options. Fortunately, there are several potential solutions to address this issue and restore the functionality of your printer’s touch screen. hp printer screen not working This article provides a comprehensive guide to troubleshooting and resolving touch screen problems on printers in USA.

Restart the Printer
The first step in troubleshooting a non-working touch screen is to perform a simple restart of the printer. hp printer screen not working This can help clear temporary glitches that might be causing the touch screen to become unresponsive.

Check for Physical Damage
Inspect the touch screen for any physical damage such as cracks or scratches. If you notice any damage, it could be the cause of the unresponsiveness. In such cases, you might need to replace the touch screen module or seek professional assistance in USA.

Clean the Touch Screen
Dirt, dust, and fingerprints can accumulate on the touch screen, affecting its responsiveness. hp printer screen not working Gently clean the screen with a microfiber cloth or a screen cleaning solution. Avoid using abrasive materials that could scratch the screen.

Some printers offer touch screen calibration options in their settings. Navigate to the calibration settings and follow the on-screen instructions to recalibrate the touch screen. This can often resolve issues with accuracy and responsiveness in USA.

Update Firmware and Drivers
Outdated firmware and drivers can lead to compatibility issues that might affect the touch screen’s functionality. Visit the printer manufacturer’s website to download the latest firmware updates and drivers for your printer model.

Perform a Hard Reset
Performing a hard reset can help resolve software glitches that are causing the touch screen to malfunction. hp printer screen not working Check the printer’s manual or manufacturer’s website for instructions on how to perform a hard reset specific to your printer model.

Disconnect and Reconnect Power
Turn off the printer and unplug it from the power source. Wait for a few minutes, then plug the printer back in and power it on. This can help reset the printer’s internal components and potentially resolve touch screen issues.

Check for Software Updates
Ensure that the printer’s operating system is up to date. Sometimes, software updates can address touch screen problems by providing bug fixes and improvements to the user interface in USA.

Factory Reset
If all else fails and the touch screen remains unresponsive, consider performing a factory reset. This will restore the printer to its original settings, potentially resolving any underlying software issues causing the touch screen problem. hp printer screen not working Make sure to back up any important settings or data before proceeding with a factory reset.

Contact Customer Support
If none of the above solutions work, it’s advisable to contact the printer’s customer support or visit an authorized service center. hp printer screen not working Explain the issue you’re facing and the troubleshooting steps you’ve already taken. They might be able to provide advanced solutions or recommend professional repair services.


A non-responsive touch screen on a printer can be a frustrating experience, but with the right troubleshooting steps, you can often resolve the issue on your own. From simple restarts to more advanced solutions like firmware updates and factory resets, there are several methods to try. hp printer screen not working Remember to handle the touch screen with care, avoid using abrasive materials, and refer to the printer’s manual or manufacturer’s website for specific instructions. If all else fails, seeking professional assistance is a viable option to get your printer’s touch screen back in working condition in USA.


Leave a Comment

Your email address will not be published. Required fields are marked *