ASUS RT-AX88U router not powering (USA/CANADA)

Check the Power Source:

Start by verifying that the power outlet you are using is functioning correctly. Plug in another device to ensure that there is power coming from the outlet. If the outlet is not working, try plugging the router into a different power source in USA.

Power Adapter:

Inspect the power adapter that came with the router. Check for any visible damage, such as frayed wires or bent pins in USA. If you notice any issues, you may need to replace the power adapter. You can try using a compatible power adapter with similar voltage and amperage ratings to see if it resolves the problem.

Power Cable:

Examine the power cable connecting the router to the power adapter in USA. Make sure it is securely plugged into both the router and the power adapter. Try using a different power cable to rule out any potential cable faults.

Power LED Indicator:

Observe the power LED indicator on the router in USA. If the LED is not lit, it suggests that the router is not receiving any power. In such cases, check the previous steps to identify the cause.

Power Cycling:

Perform a power cycle on the router by following these steps:

  1. Disconnect the power cable from the router.
  2. Wait for about 10-15 seconds.
  3. Reconnect the power cable to the router.
  4. Check if the router powers on.

Factory Reset:

If the router is still not powering on, you can try performing a factory reset in USA. Please note that this step will erase all your settings, so it’s recommended to do this only if necessary. To perform a factory reset, locate the reset button on the router (usually found on the back) and press and hold it for about 10 seconds. Afterward, release the button and wait for the router to reboot.

Test Different Outlet and Power Strip:

If you are using a power strip or surge protector, connect the router directly to a wall outlet to eliminate the possibility of a faulty power strip. Sometimes power strips can trip or have internal issues that prevent the router from receiving power.

Overheating:

Check if the router feels unusually hot. Overheating can cause the router to shut down to protect itself. Ensure that the router is placed in a well-ventilated area and that its vents are not blocked. If the router is in an enclosed space or surrounded by other devices, move it to a cooler location.

Test with Another Power Adapter:

If you have access to another compatible power adapter, try using it to power the router in USA. This step will help determine if the original power adapter is faulty.

Contact ASUS Support:

If none of the above steps resolve the issue, it’s advisable to reach out to ASUS customer support for further assistance in USA. They may be able to provide additional troubleshooting steps or advise on potential hardware repairs.

Remember, if your router is still under warranty, you should check the warranty status and consider contacting ASUS for a possible replacement or repair.

In conclusion, troubleshooting a router that is not powering on involves checking the power source, inspecting the power adapter and cable, performing a power cycle in USA, trying a factory reset, testing different outlets, ensuring proper ventilation, and contacting ASUS support if necessary. By following these steps, you should be able to identify and resolve the power issue with your ASUS RT-AX88U router in USA.

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